About Us
This platform is used to present and provide information on home-related products, primarily focused on outdoor usage scenarios. It emphasizes product functional performance in actual use and their coordination with the surrounding environment, helping users make rational choices based on their individual needs.
The page structure and browsing paths have been organized to emphasize clarity of information and logical consistency, enabling users to obtain an intuitive and easy-to-understand experience when viewing product details and completing the purchasing process.
I. Core Principles
In the presentation of content and the management of product information, the following fundamental principles are observed:
Price information is clearly displayed, and the amounts shown on the page reflect the complete cost composition of the order;
Product selection focuses on practical functionality while also considering visual appearance and coordination with the usage environment;
Classification methods are clearly defined, and the page structure is concise to facilitate searching and comparison between different products;
Product information is organized with reference to safety and quality standards applicable in the United Kingdom.
II. Product Scope Description
The products currently displayed mainly involve the following categories:
Folding Lounge Chair
Gazebo
Product classification and presentation are organized in accordance with applicable UK regulations and generally accepted market standards.
III. Pricing and Delivery Information
Basic rules regarding pricing and delivery include:
Prices displayed on the page include the applicable UK Value Added Tax (VAT) at 20%;
Orders are processed on a DDP (Delivered Duty Paid) basis, with relevant taxes and fees included in the price;
The amount shown on the checkout page represents the final order total;
After shipment, logistics information will be provided for tracking the delivery status;
The reference delivery timeframe is 7–15 business days, with possible variations for remote areas.
IV. Consumer Rights
In accordance with applicable regulations, users are entitled to the following basic rights:
Where conditions are met, a return request may be submitted within 14 business days after receipt of the goods;
If the product has a qualifying quality issue, a liability period of up to 2 years may apply in accordance with the law;
For inquiries related to orders or products, users may contact the designated channels, and handling will be carried out based on the specific circumstances.
V. Privacy and Data Protection
The handling of personal information follows these principles:
TLS encryption is used during data transmission;
The collection and use of personal information comply with UK GDPR and relevant data protection requirements;
Data is used only for order processing, necessary communication, and related support, and not for unauthorized purposes.
VI. Contact Information
For product information, order status, or applicable policies, please contact us through the following channels:
Address: 301 WOODSTOCK ST, PORTSMOUTH, VA 23701-3543, US
Phone: +1 (817) 584-1688
Email: service@cozyfurnishz.com
Service Hours: Monday to Friday 9:00–12:30 / 14:00–18:00 (CET)